Before You Issue Your First Invoice: What to Confirm
Author: Junanda ConsultingReviewed by: Junanda Service Team2026-09-19
Issuing invoices is the most frequent and most error-prone part of running a business. A mistake on the very first invoice tends to pull in voiding, reversal, customer complaints and, in some cases, inconsistencies in the data you have already filed. Confirming a handful of points in advance — your taxpayer status, your invoice types, your quota, your customer's details and what the invoice actually states — removes most of that rework. This article sets out what to confirm, in the order the questions arise, and closes with a checklist to run through before your first invoice.
Confirm Your Taxpayer Status and Your Invoice Scope
Your taxpayer status determines which invoices you may issue and how the process works.
- Small-scale taxpayer: tax is generally computed at a levy rate, and you may issue ordinary VAT invoices yourself. The authority to issue, and the method for issuing, special VAT invoices need to be confirmed under the rules currently in force.
- General taxpayer: you may issue both special VAT invoices and ordinary VAT invoices yourself, and input invoices you obtain may be credited where the conditions are met.
- Your status affects whether your customer can claim input credit. Before issuing, confirm whether the customer requires a special VAT invoice, and whether you are entitled to issue one.
- If your business volume or customer mix changes, you may need to assess whether your taxpayer status should be adjusted. The specific conditions and procedure are subject to the latest official versions.
Specific tax rates and levy rates are not fixed in this article; please follow the policy currently in force (subject to the latest official versions).
On invoice type and quota approval:
- Before you issue, confirm that invoice type and quota approval has been completed — that is, the categories of invoice you may issue, the per-invoice limit and the monthly volume are already defined.
- If your customer's needs exceed the approved quota, apply for an adjustment under the relevant rules, and apply in advance so that you are not left unable to issue when the order arrives.
- Since the rollout of fully digitalised electronic invoices (FDEIs), quota management has changed. The specifics follow the rules currently in force at your local tax authority.
- Issuing for the first time, resuming after a long period without invoicing, or a sudden large increase in invoiced amounts may all trigger a system prompt or verification. It is advisable to have supporting business documents such as contracts and settlement statements ready in advance.
Issuing and Reversing Fully Digitalised Electronic Invoices
- FDEIs are issued through the electronic invoice service platform and are electronic end to end, with no paper medium or dedicated device required (subject to the local rollout).
- Once issued, an FDEI cannot be voided. It can only be reduced by issuing a red-letter invoice under the rules. That makes checking the details before issuing especially important.
- A reversal must be initiated under the rules and usually involves a confirmation step by the recipient. Where the invoice crosses a month, or has already been used for input credit, the handling is more complex.
- Electronic invoices are generally delivered by pushing them through the platform or an agreed channel, so a business should confirm that the customer's receiving channel works.
Customer Information You Must Collect
Information that is incomplete or wrong will leave the customer unable to book the invoice or claim input credit. Collect everything in one pass before issuing.
| Item |
Notes |
| Name |
Must be the full name as shown on the business licence |
| Taxpayer identification number |
The unified social credit code |
| Address and telephone |
Normally required for special VAT invoices |
| Bank and account number |
Normally required for special VAT invoices |
| Invoice content |
Product name, specification, quantity, unit price |
| Applicable tax rate or levy rate |
Determined by the nature of the business and your taxpayer status |
| Special remarks |
Such as construction services or differential taxation |
It is advisable to ask the customer for an invoice information letter stamped with their official seal, so that everything is confirmed in one go and repeated back-and-forth is avoided.
Invoice Content Must Match the Actual Business
This is the core dividing line for false invoicing risk.
- The item named on the invoice must be consistent with the business that actually took place and with your own business scope.
- You must not change the item name at a customer's request — for example, invoicing a service fee as goods, or materials as consulting fees.
- Where you carry on multiple or mixed lines of business, account for them separately and apply the corresponding treatment to each.
- For special businesses such as differential taxation or simplified taxation, the remarks column and the method of computing tax must be completed under the rules currently in force.
The Time When the Tax Liability Arises
- The time when the tax liability arises is generally linked to factors such as receipt of payment, issuance of the invoice and completion of the business. The specific determination follows the rules currently in force.
- Where the invoice is issued before payment is received, issuing the invoice may itself give rise to the tax liability, so the funding of the tax should be planned for in advance.
- A long-standing pattern of "invoiced but unpaid" creates pressure to fund tax out of your own pocket. The order of invoicing and payment should be designed into the contract.
- Filed data, book revenue and invoice data should be capable of corroborating one another so that unexplained differences do not appear.
Voiding, Reversal, Delivery and Record-Keeping
- Voiding: generally available where the invoice was issued in the current month, has not been delivered to the customer or all copies have been recovered, and no input credit has been claimed. It must be carried out under the system rules. FDEIs generally do not support voiding.
- Reversal: applies where the invoice crosses a month, has been delivered, has been used for input credit, or contains an error. A red-letter invoice is issued to reduce the original.
- Situations that commonly require a reversal include: the wrong amount, the wrong tax rate or levy rate, wrong customer details, a return or discount, and a cancelled contract.
- A reversal is not "delete and reissue". It leaves a complete trace in the system, so getting the details right before issuing is the better answer.
On delivery and storage:
- Keep a signed receipt or a push record as evidence that the invoice was delivered.
- Electronic invoices should be filed in a directory structure by year, month and customer, for ease of audit and of responding to verification.
- Paper invoices should be bound in sequence and kept by a designated person, with blank invoices and issued invoices stored separately.
- If an invoice is lost, handle it promptly under the relevant rules. You must not reissue an identical invoice on your own initiative.
The False Invoicing Red Line
The following are all high-risk behaviours that may attract administrative and even criminal liability:
- Invoicing with no real business: issuing an invoice where no transaction took place.
- Reciprocal and circular invoicing: two or more parties invoicing each other to inflate performance or extract funds.
- Inconsistent three flows: consistency of contract flow, goods flow and funds flow is broken, so the parties or the content do not match across them.
- Changing the item name or amount at the customer's request so that the invoice no longer reflects the actual business.
Real business, real funds and real delivery are the foundation of invoice compliance.
Self-Check Checklist
This article is general business information prepared by Junanda Consulting. Specific policy positions, tax rates, deadlines and procedural requirements are subject to the latest official versions issued by the competent authorities. To understand how these requirements apply to your business, please contact Junanda Consulting for further information and support.